As a avid rider(almost 40 yrs) but a new to Harley rider, I was quite impressed with the welcome we got from Josh and Hayley when we came in looking to upgrade to a Softtail from my Sportster. Although I did not purchase a bike at that time, I will definitely be visiting again in the spring to hopefully find my next Ride. Thanks again ; Jonny (Employee: Josh Hinan, Hayley )